Fortytwo launches Voice API
Fortytwo, a global provider of messaging solutions, has announced the launch of its Voice API as part of its broad Application-to-Person (A2P) portfolio.
Building on Fortytwo’s expertise in the A2P messaging arena, Fortytwo’s Voice API enables clients to deliver messages directly to a customers’ mobile phone or landline with a pre-recorded audio file or by using Text-To-Speech (TTS) which converts messages into a male or female voice in up to fifteen languages.
Fortytwo’s Voice offers clients a fast and convenient way to give customers information, as well as adding a human touch to their communications, making it more personal and engaging. Additionally, Fortytwo Voice API enables clients to interact with their customer base by selecting the keypress capture option. With a keypad menu option assigned by the client, customers can request a callback, answer a question or opt out of future voice messages.
“Access to information and communications technology has grown dramatically in the last few years and it has become increasingly more challenging for companies to engage with their client base. In this ever-changing communications landscape, personalized messaging has become the cornerstone of an effective customer engagement strategy”. says Glen Warren, CEO at Fortytwo. “As a global provider of messaging solutions, we are excited to offer our clients a sophisticated and cost effective messaging solution that drives customer engagement while meeting business needs”.
The Fortytwo Voice API adds to Fortytwo’s broad portfolio of innovative communication APIs and services that help companies to engage with their mobile consumers.