loveit coverit Launches New VIP Service
The 5 star Defaqto rated company is looking to revolutionise the mobile phone industry with a new doorstep repair service, allowing customers to select a location most convenient to them.
The announcement comes following news that 66% of Brits admit feeling `unhappy, stressed or anxious` when parted from their handsets. The survey, which was conducted for Nationwide Building Society, questioned 2,000 people from across the UK, finding that 58% of participants could not go longer than a day without checking their phones.
Inspired by the research, loveit coverit aim to eliminate the anxiety that consumers face when parted from their devices with the introduction of their new VIP service. Under the new package, the mobile phone insurance provider fixes the customer's device at their chosen location, whether that be home, work, the gym or even the pub. If the phone cannot be repaired, a swift replacement is arranged.
loveit coverit CEO, Mark Gordon, shares his anticipation for the new service:
“People rely heavily on their phones, both in their personal and professional lives, which is why being without your handset whilst it is sent away for repair, even for a matter of days, can be a real significance. With our brand new Unique VIP “Never be without your phone” service, which provides customers with a repair or like for like exchange, at a location of their choice, we are challenging the constraints of the industry. I believe our passion, coupled with our unique infrastructure, allows us to deliver a service that goes above and beyond, giving us the edge over our competitors.”
The “Never Be Without Your Phone” service is another step towards loveit coverit’s vision of keeping the nation united with their phones. As well as being the only mobile phone insurer to cover loss as standard, they are also less expensive than many of the industry’s other leading brands. When comparing cover including loss on an iPhone 6s 16GB, loveit coverit offered better value for money than brands such as Protect Your Bubble, Gadget Cover, and SwitchedOn.
Authorised and regulated by the Financial Conduct Authority, loveit coverit are a trading name of Pier Insurance Managed Services. Providing gadget insurance for over 13 years, the company has insured over 870,000 mobile devices to date, and all claims are handled by an in-house team. loveit coverit has a five star Defaqto rating.